These terms apply to both the 4 session and 8 session monthly memberships at Rasheeda Jones Pilates.

Payment

Membership is charged monthly in advance by bank transfer or standing order. Payment is due on the same date each month. Sessions will not be held until payment has been received. Rasheeda Jones Pilates reserves the right to suspend membership if payment is not received within five days of the due date.

Cancellation

You may cancel your membership at any time by giving 30 days written notice by email. Your membership will remain active and sessions available during the notice period. Notice periods cannot be backdated.

Pausing your membership

You may pause your membership for a minimum of one week and a maximum of six weeks in any 12 month period. Rasheeda Jones Pilates must be notified of a pause in advance by email and a pause cannot be applied retrospectively. Sessions unused during a pause period will roll over to the following month only and must be used within that month. Sessions cannot be accumulated beyond one month's rollover.

Sessions

Sessions are allocated monthly and do not roll over except as set out in the pausing policy above. Any sessions unused at the end of the calendar month are forfeited. It is your responsibility to book and attend your sessions within the month.

Scheduling and cancellation of individual sessions

Sessions must be cancelled or rescheduled with a minimum of 24 hours notice. Cancellations made with less than 24 hours notice will be charged in full and the session deducted from your monthly allocation. Rasheeda Jones Pilates will always endeavour to offer an alternative appointment where possible.

Changes to membership

You may upgrade or downgrade between the 4 session and 8 session membership with 30 days notice. Any change will take effect from the next billing date.

Price changes

Rasheeda Jones Pilates reserves the right to review membership pricing. You will be given a minimum of 30 days written notice of any price increase. You may cancel your membership within that notice period without penalty if you do not wish to continue at the new price.

Health and wellbeing

It is your responsibility to inform Rasheeda Jones Pilates of any changes to your health, injury, or medical circumstances that may affect your sessions. Rasheeda Jones Pilates reserves the right to modify or suspend sessions where it would be unsafe to continue.

Insurance and liability

Rasheeda Jones Pilates holds full public liability and professional indemnity insurance. Details are available on request. Rasheeda Jones Pilates is not liable for any loss, injury or damage sustained by clients unless directly caused by negligence. Clients participate in sessions at their own risk and are responsible for ensuring they are fit to do so.

Governing law

These terms are governed by the laws of England and Wales.